Reaching Customers & Speaking Their Language

To be successful in the Life Sciences & MedTech industries, you’ve got to understand what makes scientists and clinicians tick. At Jigsaw we know that just like other B2B audiences they are making imperfect decisions, subject to the same irrational biases as everyone else. Scientists are also a difficult audience to recruit, but thanks to our years of experience, we can reach and work with them. You might be an equipment or device manufacturer, raw materials/chemicals provider or you may be offering specialist services around facility design and optimisation, providing automation, analytics/software for the bioprocessing and academic industry, or designing medical devices, laboratory diagnostics and apps… whatever your field and regardless of the stage of development, we are here to help you.

How we work

The Jigsaw difference

The Jigsaw difference lies in our unique approach to market research, characterised by a comprehensive understanding of client needs and a commitment to delivering actionable insights. We employ advanced methodologies and stay ahead of industry trends to provide our clients with valuable, data-driven strategies.

Sector understanding

From automation to digitisation, keeping apace with the incredibly fast advancements in new molecules and therapeutics, we’re on top of the trends shaping your sector and driving forward your goals. Our experienced team can talk knowledgeably to your current and potential customers and provide you with actionable results.

International reach

Across the globe, we can access all customer types from hard-to-reach senior/C-Suite audiences to hands-on users – from the UK and Europe to North America, and APAC.

Full range of research

From small scale and tactical through to complex and strategic, from simple depth interviews, to advanced quantitative methods, UX and NPD; our experience is wide, tried and tested.

Testimonials

What our clients have to say

Our clients' success stories speak volumes about the impact of our work. We pride ourselves on delivering exceptional service and valuable insights, and there's no better way to showcase this than through the words of those we've had the privilege to partner with.

First Rate Logo
Financial

I have worked with Jigsaw on multiple research projects over several years and it has always been a pleasure. Jigsaw has a very experienced and collaborative team that ensures every project is practical and tailored to our needs. Working with Jigsaw helps us to embed research into our organisation and makes decision-making much easier.

Petra Stockley,

Head of Strategic Insight at First Rate

Cabot Logo
Financial

We have worked with Jigsaw on multiple occasions, and each time, they have exceeded our expectations. One aspect which sets Jigsaw Research apart is their commitment to understanding our unique business challenges. Rather than offering generic solutions, they take the time to tailor their approach, ensuring that the research is directly aligned with our objectives....

Catalina Zaharia,

Customer Experience and Quality Assurance Manager at Cabot

BBC Logo
TMT

I’ve worked with Jigsaw on a number of complex projects since I took on my current role in 2018/19. They have been consistently brilliant. I have always been really impressed by how thoughtful they are, and their expertise in drawing out the nuanced insight. The team at Jigsaw is also incredibly collaborative – both with me and my team and other research partners – it makes them a real pleasure to work with.

Emma Theedom,

Head of Audiences at BBC

NTT Logo
TMT

I wanted to thank you and the team for once again facilitating our efforts and making the process so easy. Your support is well noticed and much appreciated by an ever-widening team. Your debrief for this campaign was the best yet – the entire team feeding back very positively. It gave a clear narrative and overall direction for our final published report. I’m already looking forward to the next project we’ll work on together...

Andrew McNair,

Director of Research and Benchmarking at NTT

Legal and General Logo
Financial

Working with Jigsaw is an absolute pleasure. They always understand the brief and crucially add value & expertise to every project. I have worked with Jigsaw now in the three different client-side companies because of what they offer as a research agency.

Michael Edwards,

Research & Insight Manager, Legal & General

Want to find out more?

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